Returns & Exchanges
At SMITH, we stand by the quality of our performance gear; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all technical tags and protective materials are included.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing